Bell Brown & Bentley in Leicester is a well-regarded veterinary clinic, boasting a strong Google Maps rating of 4.6 stars based on 329 reviews. This suggests a high level of customer satisfaction, supported by the clinic's reputation as both a veterinary nurse training facility and a provider of emergency veterinary services.

The feedback from clients is generally positive, highlighting the clinic's friendly and knowledgeable staff. Chloe Le Breton praises the vets for their thorough communication and patient care, while Helen Robson, a long-term client, commends their kindness and expertise over decades of service. Rebecca Harvey appreciates the welcoming environment and specialized amenities like a dedicated 'cat waiting area,' which cater to the comfort of both pets and their owners.

However, not all reviews are favorable. Jose expressed dissatisfaction with the pricing for vaccinations and microchipping, citing a discrepancy between quoted and charged prices. This suggests potential issues with transparent pricing communication. Similarly, Ghea Angelina described an unpleasant experience related to registration errors and customer service at the front desk, though she noted the prompt resolution to an alternative branch.

Overall, Bell Brown & Bentley appears to be a reliable and professional veterinary service in Leicester, with a few areas for improvement in customer service and pricing transparency. The mix of reviews indicates a generally positive experience for most clients, but attention to these issues could enhance their reputation further.