Bell Brown & Bentley – Vets in Leicester
Clinic Overview
- Many reviewers describe being with the practice for a long time, including comments mentioning 25, 40, and 45 years of use. - Positive feedback often focuses on a friendly, caring atmosphere and vets who explain things in detail so owners feel clear about the options for their pets. - Cat owners leave several positive comments, including one mention of a dedicated cat waiting area and another saying their cat stays calm during visits.
Bell Brown & Bentley is an IVC Evidensia veterinary practice in Leicester. Clinic information lists emergency veterinary services and a veterinary nurse training facility, while client feedback points to a mix of routine preventative care and medical work-ups for dogs and cats. Recent reviews are mostly positive about the practice’s friendliness and the way vets explain options, though a few reviewers raise concerns about pricing clarity, reception handling, and one difficult consultation experience.
Services
- •Routine and preventative care: Reviews mention boosters, puppy vaccinations, and microchipping, alongside general consultations for dogs and cats.
- •Diagnostics and medical treatment: Examples mentioned by clients include blood tests, injections, fluids, tablets, and follow-up recheck appointments for an unwell cat.
- •Emergency and practice support services: Emergency veterinary services are listed in clinic information, and the practice is also listed as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Gill O’Brien is named in one recent review as a vet.
- •Other reviewers refer to the vets more generally, often praising them for explaining conditions and treatment options clearly and taking time during consultations.
- •Feedback on the front desk team is mixed: some clients describe staff as friendly and helpful, while one reviewer reports a stressful registration and branch mix-up that was eventually resolved with a same-day appointment elsewhere.
Reviews
Bell Brown & Bentley has a 4.6/5 Google rating from 334 reviews.
- •Many reviewers describe being with the practice for a long time, including comments mentioning 25, 40, and 45 years of use.
- •Positive feedback often focuses on a friendly, caring atmosphere and vets who explain things in detail so owners feel clear about the options for their pets.
- •Cat owners leave several positive comments, including one mention of a dedicated cat waiting area and another saying their cat stays calm during visits.
- •A smaller number of reviews raise concerns about cost and communication, including disputed vaccination and microchip charges, dissatisfaction with the value of a medical work-up and paid recheck, a complaint about reception handling during registration, and one poor experience involving an elderly dog’s booster appointment.
