Leicester PDSA Pet Hospital

Very friendly and understanding. Couldn't ask for better people.

Feedback for PDSA: I attended PDSA with my 20-year-old cat and was instructed to sedate him at home specifically so blood tests could be taken. Once at the clinic, no blood tests were performed. Instead, a possible diagnosis was made based solely on visual assessment and a urine sample. Despite my cat being alert, eating well, and active, euthanasia was suggested without confirmed diagnostics. This was extremely distressing and inappropriate. In addition, one injection was incorrectly administered into his fur. I am deeply concerned about the clinical judgment and handling during this visit and hope PDSA urgently reviews its diagnostic standards and decision-making processes, particularly for senior animals.

Great with the animals and there owners

Fantastic vets

I’ve been to the PDSA in Leicester on a few occasions and I just wanted to say how lovely the staff are. They are all under considerable pressure but they are so friendly. A mention for the reception ladies - I don’t know how you manage the reception and phone calls but you do a brilliant job! I don’t know what I would do without this service ❤️

Fantastic place. First visit here and very well looked after, dog had a thorough examination, medicine given. Staff very helpful, nice clean place 5***** from me 👍

Such caring staff. I had to say goodbye to my Parker. They really helped me through this sad time.

Took my 15 week old kitten brutus to them as he was having seizures, I explained then I think it's neurological due to how he was fitting. They took his blood and said we couldn't tell if its a shunt so they needed a rapid test. They said they would call, so when they called and after trying to get me to put him down and me refusing they did another test the next day. I was told the test takes 2 days to he told when I called 2days later I was told rudely i would be getting a call 7 days later from the original day the 2nd test was taken. Which is Today the 12th of November 2024, they were like good news we can treat him it's not a shunt which i previously told them. For me to tell them let me stop you, my kitten died yesterday at 7:29pm in my other halfs arms we had to watch helplessly as he died because you wouldn't listen to me. You are cruel and what you did was unjustified... I would avoid this hospital, they broke our hearts and the negligence is unforgivable. I hate you did that to us.

My cat Gremlin was put to sleep today.I was really heartbroken,but would would like to say how kind & understanding all the staff were that I saw.they were very patient & compassionate, the 2 vets were lovely also the lady who was by my side during the procedure & the receptionist. Thankyou all so much. You were all very kind at this very sad time.