The Park Veterinary Group

- Many recent reviewers describe kind, patient, and reassuring care, especially for nervous dogs, older pets, and routine appointments such as boosters, health checks, and investigations. - A recurring positive theme is clear communication during consultations, with vets taking time to explain symptoms, treatment options, and comfort-focused plans without making owners feel rushed. - Several reviews highlight compassionate support at difficult moments, including euthanasia, as well as a clean, thoughtfully arranged practice with separate cat and dog areas, calming carrier blankets, and a grief candle.

Services

•General veterinary care and routine appointments: The practice offers routine consultations and ongoing care. Recent reviews mention booster vaccinations, health checks, full examinations, and support for pets with ongoing medical issues, with owners often saying vets explained symptoms and treatment clearly.
•Preventive care and routine surgery: Website-grounded preventive services include vaccinations, and earlier feedback also mentioned kitten neutering/spaying and a dog spay. Recent comments include routine booster and check-up visits handled in a calm, reassuring way.
•Cat-friendly support: The group advertises Cat Friendly Clinic accreditation. Reviews also describe practical cat-focused touches such as separate cat and dog waiting areas and calming blankets for carriers.
•Senior pet care and end-of-life support: Reviews regularly highlight thoughtful care for older dogs, including help with comfort-focused treatment plans and owners feeling they were not pushed toward unnecessary expensive treatment. Several reviewers also praise the team’s empathy around euthanasia, including being given time and space afterwards.
•Emergency and wider clinical support: The website states the group provides out-of-hours emergency treatment and is a veterinary nurse training facility.
•Rabbit care: Rabbit treatment appears in reviews, but feedback here is mixed. One reviewer was highly critical of rabbit knowledge and emergency communication, so this is an area where recent experiences have been less consistent than for cats and dogs.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review feedback on cost is mixed: some owners appreciated a measured approach that did not push unnecessary treatment, while a few others complained about extra costs linked to vaccine changes or additional testing.

People

•Adele: Praised for taking time with an older dog, clearly explaining the treatment plan, and making owners feel welcomed rather than rushed.
•Emily (vet): Mentioned positively for booster and health-check appointments, with owners highlighting her rapport with nervous dogs and clear, reassuring manner.
•Pablo: Thanked for reassurance and standout care and advice for a senior dog.
•Lauren: Also praised for reassurance and advice for a senior dog.
•Reception and nursing team: Recent reviewers describe the reception team as friendly and welcoming, and earlier feedback praised nurses for helping routine procedures feel calm and well explained.

Reviews

Google rating: 4.7/5 from 541 reviews.

•Many recent reviewers describe kind, patient, and reassuring care, especially for nervous dogs, older pets, and routine appointments such as boosters, health checks, and investigations.
•A recurring positive theme is clear communication during consultations, with vets taking time to explain symptoms, treatment options, and comfort-focused plans without making owners feel rushed.
•Several reviews highlight compassionate support at difficult moments, including euthanasia, as well as a clean, thoughtfully arranged practice with separate cat and dog areas, calming carrier blankets, and a grief candle.
•A smaller number of recent reviews report administrative and communication frustrations, including unanswered phone calls, one long wait after a booked appointment, account-authorisation issues, complaints about vaccine policy changes, and a strongly negative rabbit-care review.

Reviews for The Park Veterinary Group

No VetsCompared reviews yet

Reviews from pet owners who enquired with The Park Veterinary Group through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 541 we track in total. Recent reviews may not be representative of overall sentiment.

Alison Whitchelo

1 month ago

We have been customers of Park Vets Whetstone for 12 years now with our Boxer Dog Abbie . , we have seen lots of different Vets over the years but on Monday we saw Adele who was absolutely amazing. We Did not feel rushed at all and felt very welcomed by Adele . And the treatment plan and help with our older little lady to make her feel comfortable. Was above and beyond. We didn’t feel rushed in any way everything was explained and we really felt that Adele had gone above and beyond and taken her time to really give us that reassurance for Abbie and also I’d like to say the reception staff are amazing as well really friendly and on arrival always above and beyond welcoming . thank you to Park Vets Whetstone from Alyson and Mike Collins

Alison Rosetta Harris

Park vets have always been really helpful with our 5 pets and with ongoing issues with one dog. Can't fault them.

lesley Hartley

Amanda Thwaites-burbidge

Sarah Hudson

After treating my Romanian rescue dog for 8+ years without question, today a young vet nurse said my dog needed a blood test prior to any further treatment. The dog had testing done prior to arriving in the UK but after 8+ years I can't prove it and after years of treating her how can an expensive blood test only now be necessary. Only a few weeks ago the dog was seen by a vet and regularly has a repeat prescription but now if I don't pay up they won't treat her anymore. I was treated like my dog was unclean and disgusting, the nurse with piercings all over her face refused to treat her, instead getting a colleague to do it. Didn't mind taking my money today though. It's always been about the money for this practice. Unprofessional, rude and judgemental. Very upsetting experience.

Wendy Hubbard

7 months ago

Vet was very nice, explained what my cats symptoms were very helpful

Ceri Bethell

8 months ago

I have been using this vets for over 25 years and during each and every one of those visits the staff have been very professional and polite. I have found each veterinarian I have seen during consultation, patient and very thorough when explaining what treatment my pet needs to treat them. I was shown empathy and understanding when two very much loved dogs were euthanatised and allowed the time to sit with them once they’d passed. Stating I was not to rush, which I was so grateful for. The only negative was, with my recent visit I was frantically trying to make an appointment over the phone, which didn’t get answered and had to do that on-line, which was quick and easier than I thought so my stress levels didn’t increase after no answer when I called and got an appointment the same day. Definitely better than the GP! The place was really clean and the waiting room was well set up with a separate area for cats and dogs and the blankets with a calming scent to put over my cats carrier which was useful. There’s also a candle advising others when lit someone is grieving, Which I thought was a lovely idea.

Jane Turner

Great experience with Emily the vet ..we were with our rescue dog Daisy for her booster & health chk ...lovely rapport with Emily & very good with Daisy ...we are new to the practice ...so hoping the good experience will continue. Thank you .

Susan Parkes

Great caring service, even with a difficult doggo, the vet was very reassuring and kind too. A full examination under difficult circumstances.

Andrea Brewin

Very friendly staff..