Broughton Vet Group Ltd

- Recent reviews are mostly very positive, with owners describing caring, helpful staff and vets who are patient, knowledgeable, and reassuring. - Consultations are often praised for clear communication and thorough exams, including annual check-ups, vaccinations, and gentle handling of nervous, rescue, or young dogs. - The practice environment also gets positive mentions, including a very clean surgery, helpful appointment reminders, and pets seeming less stressed during visits.

Broughton Vet Group Ltd is a Leicester practice offering routine veterinary care alongside rabbit care, pet travel documentation, emergency services, and veterinary nurse training. Recent feedback is largely very positive, with owners often praising the vets for being calm, thorough, and informative during consultations. Reviews also highlight helpful reminders, a clean surgery, and good support for nervous dogs, with a more mixed experience reported around reception and travel paperwork.

Services

•Routine consultations and preventive care: Annual health checks, booster vaccinations, and puppy appointments are all mentioned, with owners describing thorough examinations and clear explanations during the visit.
•Dog care: Reviews mention annual check-ups, vaccinations, and gentle handling for nervous or rescue dogs, with some owners saying their dogs were less stressed than usual.
•Rabbit care: The practice is mentioned for rabbit booster vaccinations, lump assessment, and nail or claw trimming, including care for an elderly rabbit.
•Clinical examinations: Owners repeatedly mention vets taking time to listen, talk through the examination step by step, and explain treatment decisions clearly.
•Pet travel documentation: Export Health Certificates are referenced in reviews.
•Additional listed services: Emergency veterinary services and a veterinary nurse training facility are also listed for the practice.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. One review reports an Export Health Certificate quote of over £250, while another describes appointment costs as very competitive, so owner feedback on value is mixed.

People

•Sam (vet): Warmly praised by one owner for helping them through two very difficult situations and now caring for their older dog.
•Derya: Mentioned very positively in a review about travel documentation, where the wider experience was otherwise stressful.
•Wider team: Recent reviews frequently praise the vets, nurses, reception, and administrative staff as caring, patient, helpful, and knowledgeable, although a small number of comments describe reception as less warm on some visits.

Reviews

Broughton Vet Group Ltd has a 4.6-star Google rating from 216 reviews.

•Recent reviews are mostly very positive, with owners describing caring, helpful staff and vets who are patient, knowledgeable, and reassuring.
•Consultations are often praised for clear communication and thorough exams, including annual check-ups, vaccinations, and gentle handling of nervous, rescue, or young dogs.
•The practice environment also gets positive mentions, including a very clean surgery, helpful appointment reminders, and pets seeming less stressed during visits.
•A smaller number of reviews mention a less friendly or more impersonal reception experience, and one clear negative review reports stress and confusion around pet travel paperwork and the cost of an EHC.

Reviews for Broughton Vet Group Ltd

Note: Showing the 10 most recent Google reviews out of 216 we track in total. Recent reviews may not be representative of overall sentiment.

Jane Susan Bennett

2 months ago

We have found staff at the practice to be extremely caring and helpful. Over the past year we have needed them so much. All the vets appear knowledgeable and patient and the nurses and administrative staff likewise.

Maggie Pringle

Very clean surgery. Friendly receptionists. Excellent experience with the vet. Both my dogs were less stressed than they usually are when visiting the vets.

Penny Butler

3 months ago

Aaron Gunn

4 months ago

Very good experience for our dogs annual check up and vaccination

Emma Williams

5 months ago

We know are precious pets are in good hands, especially the vet Sam. She helped us through two heartbreaking situations and is now treating our 'new' 9 year old addition. Big thanks.

Sharon Jarowicki

The care offered was great, thoughtful and informative. I received reminders for the appointment which are always helpful

Maria-Clare Lockley

When I took my elderly rabbit for his latest.booster vaccination, he had a small lump under his tummy and I was worried that somw radical treatment might be advised. However, the vet was very kind and agreed with me that, since he is in otherwise good health, we should leave well alone. Notwithstanding his advanced age, he is still very strong but she managed to trim his claws without bloodshed - either his or ours! Very pleased.

Dill Sagoo

6 months ago

If you need any travel documentation, do yourself a favour and avoid this practice. In my experience, they created far more stress and confusion than they resolved, and I left feeling completely overwhelmed. To make matters worse, the quoted cost for the EHC was over £250, which only added to the frustration. I also found some members of the reception team difficult to deal with—while not everyone was unhelpful, there were definitely a couple of interactions that left a lot to be desired. The only consistently positive experience I had was with Derya, who was genuinely fantastic and a credit to the practice. For anyone needing travel documentation, I strongly recommend going to PassPets instead. They were more affordable in my case and seemed far more knowledgeable and straightforward to deal with.

Chris Day

7 months ago

We visited for our dog’s annual check up and vaccinations. The vet who we hadn’t seen before was friendly, professional and was thorough. He talked us through all the examination and was gentle with our rescue dog. We found this vet gave us confidence in his handling of our dog.

Alison Bolton

Excellent pet care and efficient, friendly and helpful staff. Vets that listen to you and clearly care about your pets.