Clinic Not Accepting Clients from VetsCompared
Medivet Birstall – Vets in Leicester
Clinic Overview
- Positive reviews praise the team’s friendly, understanding approach, with some clients saying concerns are listened to properly rather than brushed aside. - Dr Kishen Parekh is singled out very warmly in one detailed review for his calm manner, explanations and rapport with both pets and owners, while Payton at reception is praised for efficiently sorting out appointment and payment issues. - Some criticism centres on practical issues, including trouble obtaining flea and worm treatment, mixed information when calling, and difficulty getting appointments outside standard working hours.
Services
- •General veterinary appointments for local pet owners, including consultations for pets that are unwell.
- •Preventive treatment support, including flea and worm medication, although some reviewers report occasional difficulties with availability and inconsistent information by phone.
- •Ongoing day-to-day care from a team reviewers describe as kind, patient, informative and understanding, with recent feedback highlighting clear explanations and a reassuring approach during consultations.
- •Front-of-house support with appointments and payments, with one recent reviewer specifically praising helpful reception service.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Recent reviews focus more on service and access than on treatment costs.
People
Recent reviews specifically name receptionist Payton for being helpful with appointments and payments, and Dr Kishen Parekh for calm, compassionate care and clear communication. Broader feedback describes the wider team as friendly, welcoming, informative and patient.
Reviews
Medivet Birstall has a Google rating of 4.5/5 from 283 reviews. Recent written feedback is mixed.
- •Positive reviews praise the team’s friendly, understanding approach, with some clients saying concerns are listened to properly rather than brushed aside.
- •Dr Kishen Parekh is singled out very warmly in one detailed review for his calm manner, explanations and rapport with both pets and owners, while Payton at reception is praised for efficiently sorting out appointment and payment issues.
- •Some criticism centres on practical issues, including trouble obtaining flea and worm treatment, mixed information when calling, and difficulty getting appointments outside standard working hours.
- •One serious negative review describes a distressing past urgent-care experience and questions whether the practice has changed since then.
