Medivet Syston

Medivet Syston is part of the Medivet group. Based on the information available, the clinic appears set up for routine veterinary care plus common elective procedures (a planned castration is specifically mentioned), and it’s also listed as a Veterinary Nurse Training facility. Reviewers repeatedly describe smooth appointment access and pets that are notably relaxed during visits, with staff taking time to explain options and provide a clear breakdown of what’s being done. Overnight emergency care is referenced via Medivet’s wider network, with a stated fixed out‑of‑hours consultation fee.

Services

• •Veterinary Nurse Training facility (as listed in the clinic’s services/specialisations data).
• •Planned neutering/castration (a dog castration is specifically described in a review).
• •Support with difficult end-of-life decisions and bereavement support is mentioned by one reviewer describing their dog’s final day.
• •Out-of-hours/overnight emergency consultations via Medivet 24/7 veterinary centres (network-wide arrangement described on the website).

Pricing

• •Overnight emergency consultation fee: £130 for consultations between 7pm and 9am (stated on the website as a nationwide price).

People

• •Tomi (role not stated): repeatedly mentioned for explaining things clearly and being “full of knowledge,” with owners saying they feel informed about care decisions.
• •Emma (role not stated): named alongside Tomi as welcoming and devoted; one owner says monthly visits are “no stress” because of the way the team interacts with their dogs.
• •Simi (role not stated): also named as part of the team making visits easier and spending time fussing dogs on arrival.
• •More generally, reviewers frequently mention reception, nurses, and vets as a coordinated team, with multiple comments that pets are handled gently and are at ease.

Reviews

Google rating: 4.6 stars from 148 reviews. - Owners consistently mention friendly, welcoming staff from reception through to nurses and vets.

• •Gentle handling and low-stress visits come up repeatedly (e.g., dogs being “completely at ease,” and “monthly visits much easier and no stress”).
• •Clear explanations and transparency about what’s being done are specifically mentioned, including a breakdown of services provided ahead of a planned castration.
• •Supportive communication during tough decisions is referenced in a review describing help and support when deciding to say goodbye to a dog.