Leicester St Georges Vets4Pets Ltd – Vets in Leicester
Clinic Overview
Leicester St Georges Vets4Pets Ltd is part of the Vets4Pets group and provides routine small-animal care alongside more specialised work with exotics, including reptiles, rabbits, small mammals, and some bird care. The practice lists an in-house lab, digital X-ray, ultrasound, an operating theatre, isolation facilities, and separate cat and dog waiting areas and wards, and it is also listed as a Veterinary Nurse Training facility. Recent feedback remains mixed: many owners praise the team’s kindness and urgent care, while others report problems with administration, delays, and communication about treatment or charges.
Services
- •Small-animal and exotic care: The clinic lists treatment for dogs and cats as well as reptiles, rabbits, and small mammals, including rabbit medicine and testing plus small mammal medicine and surgery. Recent feedback also includes praise for avian and exotic care.
- •Diagnostics and monitoring: Listed facilities include an in-house laboratory for tests such as biochemistry, haematology, and electrolytes, along with blood pressure monitoring, digital X-ray, and ultrasound.
- •Surgery and inpatient care: The practice lists soft tissue surgery, anaesthesia, an operating theatre, a hospital ward, and an isolation unit.
- •Routine and preventive care: Vaccinations, microchipping, nurse clinics, weight clinics, nutritional advice, prescriptions, and medication supply are all listed. Reviews also mention booster visits and regular treatment collection.
- •Dentistry and supportive care: Dentistry, physiotherapy, and bereavement support are listed. One owner also highlighted compassionate handling of cremation arrangements.
- •Health plans and emergencies: The practice offers health plans, and its website states out-of-hours emergency care is provided through Park Vet Group. One reviewer also said their dog was seen straight away in an emergency even though it was not their usual practice.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on cost are mixed: one owner described the clinic as reasonably priced, while others raised concerns about monthly plan costs, health-plan coverage, and a disputed medication charge.
People
Named in reviews are Maria (vet), Frankie (practice manager), and Racheal (receptionist). Recent comments also praise the wider team, including reception staff, nurses, vets, and the groomer.
Reviews
Google rating: 4.3 stars from 278 reviews.
- •Positive comments highlight friendly staff, appointments running on time, and caring handling of difficult situations such as emergency visits and cremation arrangements.
- •The practice also receives praise for clinical care in some cases, including good routine care for dogs and strong feedback on avian and exotic work.
- •The main recurring complaints are about administration and reliability, with reports of appointment delays, requests to reschedule after waiting, and repeat problems collecting ongoing treatments.
- •A smaller number of reviews raise concerns about consultation style and cost communication, including dissatisfaction with one vaccination appointment and a dispute over an extra medication charge.
